Refund policy

Returns/Exchanges

We have a 30-day return & exchange policy, which means you have 30 days after receiving your item to request a return or exchange. Customers are responsible for return/exchange shipping costs. Original shipping charges are non-refundable.

We gladly accept exchanges for eligible items, subject to product availability. If your requested item is no longer in stock, we'll work with you to find the best alternative.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. 

To start a return, you can contact us at ashley@ashg.me.

Damages and issues
We want you to absolutely love your ASH.G pieces. Please inspect your order as soon as it arrives, and if anything is damaged, defective, or not what you ordered, reach out to us right away. We'll review the issue and do everything we can to make it right.